This includes Education, Age, Physical fitness and background. All employees are subjected to vigorous vetting. Further, the Internal Security Department in each region is responsible for verification and background checks and service records of each employee.

Attributes, which we seek in TOP ONE personnel, are:

? Education and Intelligence

? Physical and Mental health

? Well – Mannered and Behaved

? Good Communication skills

? Alertness / Promptness

? Firmness and Determination

? Anticipation Skills

? Investigating Skills

? Pleasing, Helping and Cordial personality

? Decency in Telephone Mannerism